How do I know that it is my inmate calling?

When you receive a call from an inmate and the call is answered, a brief message will be played that identifies the call as being collect. Information about the name of the correctional facility and/or the name of the inmate may also be provided.

Show All Answers

1. Who is Securus?
2. How much does it cost?
3. What funding options are available?
4. How do I know that it is my inmate calling?
5. What can cause my call to be disconnected?
6. What if there are problems with the facility's phones?
7. Why am I not receiving calls if my account has a positive balance?
8. There seems to be a block on my phone, why is this?
9. I don’t want any inmates calling my phone, how can I have a block placed on my phone?
10. I have question about my bill, who do I contact?
11. I suspect fraudulent activity on my account, what can I do?
12. What if I still have other questions?
13. How do I contact Securus Technologies?